What advantages do you have in being a small company?
Efficiency, consistency and accountability. Efficiency: We are our own global headquarters, decisions are made locally and action taken immediately. Consistency: When a client retains a BVM consultant, they are talking to the one who is doing the actual work, rather than speaking to an HQ that is subcontracting to a regional office. Accountability: We have to have the personal responsible touch if we want repeat business. Simply put, we haven’t and we won’t disappoint any client.
Another advantage in being a small company is that we do not have near as many “off limits” areas as some of our larger counterparts. The vast majority of companies are not our clients, and so we have broader hunting grounds.
Can you maintain the same level of relationships as your larger competitors?
Without a doubt. Often global companies will have global relationships from HQ to HQ. The local offices of the firm and client have little or no direct contact. At BVM, even when a global HQ retains us, we must intimately understand the local office and its people, because that’s where the candidate must fit.
Plus, once we’ve placed a member or two of an organisation’s inner circle, we’re dealing with people we already know very well.
Would you reckon that household names offer more guarantees?
Well, there is a kind of brand name “insurance policy”, that is, if things go wrong people can say “It’s not our fault, they are supposed to be the best”. This is more of a psychological issue than a practical one. The reality is that we can’t hide behind a big name, nor would we want to. So our results are at least on a par, and often superior to those household names.
Decision makers can be apprehensive about trying a new service. There is a risk of potential loss. The thing is, only the name is new. We’ve been doing this a long time, and have an excellent track record to show for it.